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Home FAQ

Frequently Asked Questions

What is this website for?
This website accompanies the The A–Z of Singers, complementing the text and CDs. It contains over 17 hours of music.
Can anyone access this website?
No. Only those who have purchased a copy of The A–Z of Singers can access the site. The book contains registration details to gain access to the website.
How does the music element of the website work?
The music is streamed from Naxos servers. You may listen to it using either headphones or speakers.
What are the hardware and software requirements?
The minimum requirements are:

PC user:
MS Windows XP with MS IE7/ Firefox 2.0 / and Flash Player 9
(MS IE setting: Privacy = Medium, Security = Medium-Low, Cookies = Accept All, Pop-up Blocker = Off)

Mac user:
OS 10.5.x with Firefox 2.0 / Safari 2.0 and Flash Player 9
(Browser settings: Cookies = Always Accept; Pop-up Blocker = Off; Rosetta = Yes)
In what format is the music streamed?
The music is streamed in Flash AAC format, at 128Kbps CD quality.
Do I need Broadband for this website?
Yes
How do I log in?
  • Go to www.naxos.com/atozsingers.
  • On the login page, enter the book’s ISBN and the password (printed near the beginning of the book).
Where can I find the website access details?
These may be found on page 20 of the book, on a page dedicated to the book’s Bonus Area.
What technical support do you offer?
Naxos Digital Services offers email support. Please email customer.service@naxos.com, and we will respond to your inquiry within 48 hours.
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